D E L O I T T E
DELOITTE DIGITAL

Reimagining elderly independence.

Aging comes with a vast array of challenges.

The loss of independence is one of the most critical, causing over 420,000 older adults in Canada to relocate to long-term care facilities.

The country's population is on the brink of a seismic shift. In 2014, older adults (aged 65 and older) represented over 15.6% of the total population. By 2030, in almost a decade, this number will increase to over 9.5 million older adults that will make up nearly 23% of Canadians.

While this enormous change will open new opportunities, pressing challenges also come hand-in-hand. Emerging technologies are critical tools to be leveraged in order to combat the effects of aging, augment quality of life and ensure prosperity for older adults in Canada.

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The 3 Pillars of Older Adults' Wellbeing

To ensure a good quality of life, emotional, physical, and financial health
are the top three areas that need to be addressed.

Emotional Health

As older adults age, more and more experience social isolation which directly impacts overall mental health and triggers things like depression, anxiety and other mental and physical conditions.

Physical Health

The physical health and condition of older adults gets worse and worse as they age. This leads to their bodies getting weaker and more and more fragile and susceptible to disease or injury.

Financial Health

As most older adults aren't working, they may have problems managing their money. This can lead to a loss of independence and being unable to take care of themselves financially.

Root Causes of a Loss of Independence

Based on the three areas mentioned above, as well as interviews and surveys that were conducted, loneliness,
falls, and fraud are the top three areas that affect a senior's ability to live independently.

Loneliness

1.4 million Canadian older adults reported severe loneliness. This leads to an increased risk of many health conditions including falls, anxiety, dementia, depression, and chronic disease.

Falls

30% of older adults in Canada experience at least 1 fall each year. Falls are the leading cause of injury for older adults in Canada, which can often mean the end of independent mobility.

Financial Fraud

It is estimated that over $2 billion dollars is lost every year in Canada due to scams targeting older adults. Each victim may lose up to hundreds of thousands of dollars without even knowing it.

The Process

The team has really enjoyed working on this product, and created
a video documenting the journey they took from start to finish.

A Deeper Look into the Root Causes

More information surrounding the top three root causes of
a loss of independence for older adults.

Loneliness

As spouses and close friends die, and children grow and have their own lives to manage, many older Canadians are finding themselves painfully lonely. 1.4 million Canadian seniors reported severe loneliness, which leads to an increased risk of many health conditions including dementia, anxiety, falls, and chronic disease.

Loneliness itself does not directly cause health problems, however depression, desperation & feeling unwanted can cause older adults to neglect their health or resort to unhealthy behaviours, such as smoking, drinking, or not taking their medication, as well as affect the individual's immune system.

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Financial Fraud

Older adults in Canada lose over $2 billion dollar every year due to fraud and scams. Over 1.2 million mass marketing fraud attempts have occurred each year, maliciously targeting the most vulnerable segment of Canada's population.

Elders experience fraud in many different ways including medicare fraud, telemarketing, lottery scams, counterfeit drugs, and more. They consequently lose up to hundreds of thousands of dollars each year without even knowing it due to scam artists and fraudsters.

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Falls

Falls are the leading cause of injury for elders in Canada, which can often mean the end of independent mobility. 30% of older adults in Canada experience at least 1 fall each year. This results in a direct cost to our healthcare system of $2 billion each year. Falls can result in hip fractures, reduced mobility, loss of independence, and even death.

1/3 of older adults who are hospitalized for a fall are discharged to long term care, which is double the amount that came in already being in long-term care. Older adults who fall and are sent to a hospital spend an average of 22 days there. Solving this problem would significantly reduce the amount of critical injuries older adults experience, while also saving the healthcare system up to $2 billion.

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Falls are one of the biggest causes
of loss of independence for older adults.

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